3333per Privacy Policy
We give the highest priority to the privacy and protection of your personal information — keeping every transaction secure through SSL encryption and strict data management is our responsibility.
Introduction
3333per ("we", "us", or "platform") is a trusted online gaming and betting service provider. We are committed to ensuring a safe, transparent, and responsible gaming environment for players in Bangladesh. This privacy policy describes how we collect, store, use, and protect the personal information of users of our website and services.
By registering or using our platform, you are considered to have accepted the terms of this privacy policy. This policy may change from time to time, and we will notify you in an appropriate manner when significant changes are made. We therefore encourage you to check this page regularly.
This privacy policy applies only to the 3333per platform. For the privacy policies of third-party websites or services, please refer to the policies of those respective organizations.
Information We Collect
We collect the following types of information to operate our services smoothly and to provide you with the best gaming experience:
2.1 Information You Provide Directly
Information you provide to us directly during registration, login, and account management:
- Full name (in Bengali or English)
- Mobile number and email address
- Date of birth (for age verification — registration is not accepted for those under 21 years of age)
- Password (stored in encrypted form)
- Payment method details (bKash, Nagad, Rocket, Upay, or bank account details)
- National ID card or passport information for identity verification
2.2 Automatically Collected Information
When you visit or use our website, we automatically collect certain technical information:
- IP address and device identifier information
- Browser type, version, and operating system
- Website usage patterns, pages visited, and session duration
- Information collected through cookies and similar tracking technologies
- Transaction history, betting activity, and bonus usage information
2.3 Information Received from Third Parties
We may sometimes receive information from payment processors, identity verification services, or fraud prevention systems — always within the limits of applicable law.
How We Use Your Information
We use the information we collect for the following purposes:
3.1 Account Management and Service Delivery
- Completing the registration process and keeping your account active
- Processing deposits, withdrawals, and other financial transactions
- Managing bonuses and promotional offers
- Providing customer support — through 24/7 live chat
- Resolving technical issues and improving the platform
3.2 Security and Compliance
- Preventing fraud, money laundering, and other illegal activities
- Ensuring age verification (only accounts for users aged 21 or older are approved)
- Implementing responsible gaming policies
- Meeting applicable legal obligations
3.3 Communication and Marketing
- Sending important account-related notices
- Sending promotional offers and information about new services with your consent
- Providing security-related alert messages
We never sell your information to third parties. Information is shared with third parties only as needed for service operations and under strict confidentiality agreements.
Cookie Policy
Cookies are small text files that our website stores on your device. They help us improve the quality of our services.
4.1 Types of Cookies We Use
- Essential Cookies: Essential for maintaining login sessions, ensuring security, and operating core functionality.
- Functional Cookies: Remember your preferences and language settings, making future visits more convenient.
- Analytical Cookies: Analyze website usage patterns, helping us improve the quality of our services.
4.2 Cookie Controls
You can control or delete cookies at any time from your browser settings. However, disabling essential cookies may disrupt some important functionality of the platform.
Information Sharing and Disclosure
We give the highest importance to the privacy of your personal information. We may share information with third parties in the following limited circumstances:
5.1 Service Provider Partners
Necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, fraud prevention, and technical infrastructure management. These partners are bound by strict confidentiality agreements and may only use the information for their specific tasks.
5.2 Legal Obligations
We may be legally required to disclose information in response to a court order, a legitimate request from law enforcement, or the requirements of applicable law. In such cases, we will always disclose only the minimum information necessary.
5.3 Business Restructuring
In the event of a merger, acquisition, or other corporate change, your information may be transferred to the successor organization, always under the protections of this privacy policy.
5.4 With Your Consent
Outside of the above reasons, we will not share your personal information with any third party without your explicit consent.
Data Protection Measures
To ensure the protection of your information, 3333per applies both technical and organizational security measures:
6.1 Technical Protection
- SSL Encryption: All data transmissions are secured through SSL/TLS encryption.
- Password Hashing: Your password is never stored directly — strong cryptographic hash algorithms are used.
- Firewall and Intrusion Detection: Modern security systems are active to prevent unauthorized access and cyberattacks.
- Two-Factor Authentication: A two-step verification method is available to double the security of your account.
- Regular Security Audits: Regular security assessments are conducted to identify vulnerabilities in our systems.
6.2 Organizational Protection
- Only authorized personnel have access to personal information
- Staff receive regular privacy and security training
- A rapid response plan is in place for data breach incidents
It is not possible to make data transmission over the internet completely secure. While we ensure the highest level of security, you should also stay vigilant — use a strong password and do not share your login details with anyone.
Data Retention Period
We retain your personal information only for as long as it is necessary or legally required:
- Active Account: All information is retained for as long as the account remains active.
- Closed Account: Even after an account is closed, certain information must be retained for a specified period due to legal and regulatory obligations.
- Financial Transaction Records: May be retained for an extended period for audit and legal requirements.
- Cookies and Browsing Data: Typically deleted automatically within 30 days to 1 year.
Once the retention period ends or the purpose is fulfilled, information is securely deleted or anonymized.
Your Rights
As a user of the 3333per platform, you have the following rights regarding your own information:
8.1 Right of Access
If you wish to know what information we hold about you, you may request it at any time. We will provide you with a summary of that information within a reasonable time.
8.2 Right to Rectification
If there are any errors or inaccuracies in your information, you may request that they be corrected. Many details can be updated directly from profile settings after logging into your account.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.
8.4 Right to Object to Processing
You may object to the use of your information for marketing communications or profiling and request that it be stopped.
8.5 Right to Withdraw Consent
Where the processing of information is based on your consent, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise these rights, please contact our support team. We will respond to your request within a reasonable timeframe.
Protection of Minors' Privacy
3333per provides services only to persons aged 21 or older. We do not knowingly collect or process the personal information of anyone under the age of 21.
We apply age verification procedures at the time of registration. If we learn that someone under the age of 21 has opened an account, that account will be closed immediately and all associated information will be deleted.
If you believe that someone under the age of 21 has opened an account on our platform, please notify our support team immediately.
Changes to the Privacy Policy
We may update this privacy policy from time to time — due to changes in services, legal requirements, or technological improvements. When changes are made:
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, a notice will be sent to registered users by email or on the platform.
- Continuing to use the platform after the updated policy takes effect will be considered as your acceptance of those changes.
We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact our support team. We are always ready to help you:
Email: [email protected]
Live Chat: 24/7 support available — contact us directly through the live chat button on the platform.
Response Time: We generally respond to your requests as quickly as possible on business days.
To read other policies related to our platform, see: Terms and Conditions and Responsible Gaming.